MS CRM Compatibility Made Easy

I know the scenario you may have faced..Someone in the office approaches you and asks something like the following ‘Is Office 2007 SP2 compatible with CRM 2013 and is Cached Exchange Mode required?’.


Well the answer to the question is yes and yes but not many people know that information without a bit of digging and depending on the version of CRM you have to flick through different compatibility matrix sheets.

To make life a little bit easier than sifting through all of the matrix sheets, please see the summary tables below to quickly check compatibility between Office, web browsers and CRM.

Always refer to the matrix sheets before implementing anything on a large scale for the most up to date information. Matrix Sheets

Office compatiblity

Operating systems supportBrowser compatibility

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